Checking...

In today’s digital world, computer viruses are a persistent threat. Whether it’s a phishing link in your email or malicious software downloaded from an untrustworthy website, viruses can wreak havoc on your computer—and your life. At Alchemy I.T., we’re committed to helping the Stony Plain and Spruce Grove communities stay informed, protected, and virus-free. Let’s dive into what you need to know about computer viruses and how you can safeguard your devices.

What Are Computer Viruses and How Do They Work?

A computer virus is a type of malicious software designed to spread from one device to another, often causing damage along the way. Viruses can delete files, steal sensitive information, slow down your system, or even lock you out of your computer entirely (a tactic often seen with ransomware).

The Risks of Viruses on Your Computer

  1. Data Theft: Viruses can steal sensitive personal or financial data.
  2. Device Damage: Some viruses corrupt or delete important system files, rendering your computer unusable.
  3. Performance Issues: A virus-infected computer often runs slowly, crashes frequently, or struggles to perform basic tasks.
  4. Financial Loss: Fixing a virus infection or recovering lost data can be costly and time-consuming.
Computer tips illustration from Alchemy I.T. blog

How to Protect Yourself

The good news is that there are effective ways to protect your computer and minimize the risk of infection.

  1. Enable Windows Defender
    For Windows users, Windows Defender is your best line of defense. This built-in security tool is free, constantly updated by Microsoft, and highly effective at identifying and neutralizing threats without the need for third-party antivirus software.
  2. Be Wary of Suspicious Links and Attachments
    Think before you click. Avoid downloading files or opening links from unknown or unverified sources, especially in emails or pop-ups.
  3. Regularly Update Your Software
    Keeping your operating system and programs updated ensures you have the latest security patches to protect against vulnerabilities.
  4. Backup Your Data
    Regularly backing up your data ensures that even if a virus strikes, your important files are safe. At Alchemy I.T., we offer reliable data backup solutions tailored to your needs.
  5. Secure Your Network
    A secure network is essential to preventing unauthorized access. Make sure your Wi-Fi is password-protected and uses strong encryption protocols like WPA3.

Why Trust Alchemy I.T. for Virus Removal in Stony Plain and Spruce Grove?

If your computer has been infected by a virus, don’t panic—Alchemy I.T. is here to help. Our expert technicians specialize in professional virus removal, system cleanup, and data recovery. Whether you’re dealing with a performance slowdown or a full-blown malware attack, we’ll get your device back in optimal shape quickly and affordably.

Take Action Today

Protecting your computer from viruses doesn’t have to be complicated. With proactive measures like enabling Windows Defender and practicing good digital hygiene, you can minimize your risks significantly. For everything else, Alchemy I.T. is just a call away.

Contact us today for professional virus removal, computer cleanups, and IT support services in Stony Plain and Spruce Grove. Together, we’ll keep your devices secure, efficient, and virus-free.

Computer tips illustration from Alchemy I.T. blog

#ComputerRepairStonyPlain #VirusRemovalSpruceGrove #StonyPlainITSupport #SpruceGroveTechHelp #WindowsDefender #SecureYourPC #ComputerTips #ITSupportAlberta

Don’t just take our word for it

Hear what our clients have to say.

Posted on Google Google
Bradley Kliewer profile picture
Bradley Kliewer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was having trouble with my Bluetooth and i called and they got me right in and dealt with it
Posted on Google Google
Jerry Galliford profile picture
Jerry Galliford
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Kelly, Britt, and the team at Alchemy I.T. are phenomenal. For the past couple of years, they have kept our nonprofit running smoothly with their outstanding expertise and dependable support. They are also remarkably generous and understanding when it comes to our budget and billing, showing that they genuinely care about helping local organizations succeed. Thank you all for everything! From Jerry @ Alberta First Responders Association.
Posted on Google Google
Fish profile picture
Fish
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rarely do I feel the need to leave a review, but for Alchemy I.T I will make an exception! From the second I showed up I was greeted with nice, happy and personable people that you can laugh with! That’s one of the biggest things for me. Not only that but they figured out the issue I was having with my computer, kept me updated and had it all done in the time frame they said! Absolutely no complaints from me and will definitely be returning for any computer endeavours! Good job Brittany! You’re awesome sauce
Posted on Google Google
Heidi profile picture
Heidi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brit and Kelly have been an absolute God send for this business owner who can barely text! They've been patient, and helpful, even if they were thinking "what a rube who barely knows how to send an attachment!" they never showed it! They even helped after hours when we were hacked and scammed. Thank you guys!
Posted on Google Google
S Coleman profile picture
S Coleman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Alchemy I.T. was super helpful in getting my old computer running faster and ugrading it with more storage space and Windows 11. They were great with communicating the cost, which was very affordable and the time it would take to complete, which wasn't long at all.
Posted on Google Google
Cyndi Stachniak profile picture
Cyndi Stachniak
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brittany is always very willing to help with any issues I have. She has tons of patience
Posted on Google Google
Travis Matthews profile picture
Travis Matthews
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was struggling getting a business email setup on my own. I went into Alchemy for the first time and Kelly had me setup and on my way in no time. Professional, polite, and extremely knowledgeable. I look forward to working with him again when it is time for a website or for any other needs.
Posted on Google Google
Christina Tobias profile picture
Christina Tobias
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Kelly and Brittany are absolutely Amazing! From start to finish they were able to help and turn around time was unreal. Highly recommend Alchemy I.T. 10/10 ⭐️ Prices are very fair too!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Alchemy I.T. logo
Checking...

After Hours Drop-Off & Pickup By Appointment Only Conveniently Located at 203 Silverstone Crescent, Stony Plain.

Alchemy I.T. white logo

Michael Ottenbreit

Executive Operations & Marketing Coordinator | Computer Technician

Michael Ottenbreit joins the Alchemy I.T. team as both a hands-on Computer Technician and Executive Operations & Marketing Coordinator, bringing 8 years of computer technical experience alongside a strong foundation in project management, process improvement, and operational leadership. A certified Project Management Professional (PMP) and Lean Six Sigma Black Belt, Michael is equally at home troubleshooting a client’s system as he is building the internal workflows that keep service delivery running smoothly. 

At Alchemy I.T., Michael works directly with residential and business clients across Stony Plain, Spruce Grove, Acheson, and Carvel — delivering the same personalized, no-shortcuts service the team is known for. Whether diagnosing hardware issues, walking a client through a solution, or coordinating scheduling and follow-ups behind the scenes, he brings a calm, organized, and client-first approach to every interaction.

His background spans project coordination, continuous improvement, and client communication, with director-level experience leading operational initiatives and driving measurable results. Behind the scenes, Michael supports appointment scheduling, internal coordination, and the day-to-day operations that allow the technical team to stay focused on what they do best.

A committed lifelong learner, Michael holds a Supply Management Training Diploma from the University of Alberta on behalf of Supply Chain Canada, and continues to expand his expertise across technology, operations, and emerging tools.

Michael’s mission at Alchemy I.T.: to make sure every client feels heard, every follow-up is handled, and every job gets the attention it deserves — combining technical know-how with the kind of organized, proactive support that keeps nothing falling through the cracks.

Alchemy I.T. white logo

Frank Priego

I.T. Technician · Computer Repair Specialist

Francisco “Frank” Priego is a highly skilled I.T. Technician at Alchemy I.T., bringing extensive hands-on experience in computer repair, diagnostics, and technical support for both home users and small businesses. Known for his calm, methodical approach, Frank excels at identifying problems quickly and delivering clear, practical solutions—without unnecessary jargon.

Frank’s expertise spans hardware repair, operating system troubleshooting, software issues, and system optimization. Whether resolving slow performance, repairing failing components, removing malware, or setting up new systems, he approaches every task with precision and care. Clients appreciate his ability to explain technical issues in plain language and his commitment to getting things fixed properly the first time.

At Alchemy I.T., Frank plays a key role in ensuring customers’ technology remains reliable, secure, and easy to use. He works closely with clients to understand their needs, offering honest advice and dependable support tailored to real-world use—not upsells or shortcuts.

Frank’s strong technical foundation is complemented by his background in web and systems technology, giving him a broad understanding of how hardware, software, and networks work together. This holistic perspective allows him to diagnose issues others may overlook and provide solutions that are both effective and long-lasting.

Technical Expertise

  • Computer Repair: Desktop and laptop diagnostics, hardware replacement, upgrades
  • Operating Systems: Windows installation, repair, optimization, and recovery
  • Malware & Security: Virus and malware removal, system cleanup, security hardening
  • Performance Issues: Slow systems, startup errors, crashes, overheating, storage issues
  • Software Support: Application troubleshooting, installs, updates, compatibility issues
  • System Setup: New computer setup, data migration, backups, peripheral configuration
  • General I.T. Support: Ongoing maintenance, troubleshooting, and user assistance

Frank is dedicated to providing friendly, reliable, and transparent I.T. support—helping clients feel confident in their technology and supported when they need it most.

Alchemy I.T. white logo

Darythe Hill

Console Specialist · Computer Technician
Alchemy I.T. white logo

Kelsey Riddle

Microsoft Certified Network Administrator · Business IT Specialist

As a Microsoft Certified Network Administrator, Kelsey brings advanced skills in network design, security, and infrastructure management.

Kelsey understands the technical demands of both small businesses and residential clients in Stony Plain, Spruce Grove, Acheson, and Carvel. He has hands-on experience setting up secure local networks, implementing remote access solutions, optimizing performance, and ensuring data protection through backup, redundancy, and proactive monitoring.

Kelsey’s mission: to ensure that your business experiences minimal downtime, maximum security, and seamless connectivity — so you can focus on what matters most. With him onboard, Alchemy I.T. continues to support commercial clients with professional, reliable, and future-proof IT infrastructure.

Alchemy I.T. white logo

Kelly Eros

CTO · Computer Technician

Kelly has called Stony Plain & Spruce Grove home for over 15 years, bringing deep local roots and global technical expertise to Alchemy I.T. With a combined career spanning more than 38 years in computer hardware, software, graphic design, web development, and digital storytelling, Kelly is passionate about solving problems — from intricate code to compelling visuals.

As a lifelong learner, Kelly holds strong command over tools spanning the Adobe Creative Suite, 3D modeling, web development, and social media management. He not only delivers results — websites, designs, and I.T. solutions — but educates clients, demystifies technology, and ensures smooth, dependable solutions.

Community involvement is central to Kelly’s work ethic. He serves on the Board of Trustees for the Stony Plain Public Library and participates in local events regularly. His mission: to blend technical reliability with creative innovation, keeping Alchemy I.T. a trusted choice for computer repair, managed services, and tech support across Stony Plain, Spruce Grove, Acheson, and Carvel.

Alchemy I.T. white logo

Brittany "Brit" Eros

CEO · Technician · Client Services Lead

Brittany has been part of the Stony Plain & Spruce Grove community for over 20 years. She brings meticulous attention to detail and strong technical skills to her role at Alchemy I.T., managing everything from financial operations to complex hardware repairs and network troubleshooting.

Her experience spans decades in both artistic and technical fields. She is adept at diagnosing computer issues, handling networking setups, and delivering reliable residential and business support. Alongside her technical work, Brittany excels in designing user-friendly client experiences, whether assisting with walk-in repairs or long-term IT maintenance agreements.

When she’s not restoring devices or crunching numbers, Brittany dedicates time to local art, gaming, and animal welfare — a true community builder and creative force. Her goal at Alchemy I.T.: to ensure every client feels heard, every repair is done right, and every service reflects integrity and local pride.