Computer Repair · Stony Plain

Repair Your PC or Laptop — Keep It Out of the Landfill

Every year, Canadians generate more than a million tonnes of electronic waste. Unfortunately, many discarded computers and laptops still contain repairable or upgradeable components.

Technician repairing computer hardware at Alchemy I.T.
A slow computer does not always mean a dead computer. One repaired or upgraded component can often add years of life to a system.

Many computers are replaced before they need to be

At Alchemy I.T., we regularly see people replace systems that could have been restored to excellent working condition for a fraction of the cost of buying new.

A slow, unstable, or aging computer does not automatically mean the entire device has reached the end of its life. In many cases, the problem comes down to one failing part, outdated storage, overheating, software corruption, or insufficient memory.

One repaired or upgraded component can often add years of practical, reliable use to a computer.

Computer repair workstation with tools and hardware
Laptop and desktop computer repair service

Common issues that can make a computer feel finished

Many performance and reliability problems are caused by specific components or repairable conditions rather than complete system failure.

Worn-out hard drive Aging mechanical drives can slow the entire system down.
Degraded battery Poor battery life does not always mean the laptop needs replacing.
Dust buildup Blocked cooling can cause overheating, shutdowns, and poor performance.
Malware or corruption Windows issues, adware, and background conflicts can make a computer seem broken.
Failing cooling fans A bad fan can shorten hardware life and trigger overheating problems.
Insufficient memory Older systems may struggle simply because they do not have enough RAM.

Common repairs that can revive older computers

SSD Upgrades

One of the biggest performance improvements possible is replacing an older mechanical hard drive with a modern solid-state drive. Older HDDs are dramatically slower than SSDs, and this single upgrade can often make a 7 to 10 year old computer feel surprisingly fast again.

Before Multi-minute startup times
After Booting in under 20 seconds

Virus & Malware Removal

Many computers that seem broken are simply overwhelmed by malware, adware, or background software conflicts. A proper cleanup and optimization can restore both performance and stability.

Overheating & Cooling Repairs

Dust buildup and failing cooling fans are extremely common causes of random shutdowns, sluggish performance, and shortened hardware lifespan. Cleaning and repairing cooling systems can significantly extend the life of a machine.

Battery & Charging Issues

A laptop that no longer holds a charge may simply need a battery replacement or charging-port repair, not a completely new device.

Data Transfer & Recovery

Even if a system itself is failing, the data often is not. We routinely help customers safely transfer important files to repaired or replacement systems.

  • Documents and personal files
  • Family photos and videos
  • Accounting files and business records
  • Email archives and important local data
  • Business data from failing systems

Repairing your computer saves more than money

Repairing and upgrading existing technology helps reduce unnecessary electronic waste and keeps usable hardware out of local landfills.

Not every system is worth repairing, and we will always be honest about that. But many are. Our goal is to help customers make informed, practical, and cost-effective decisions rather than automatically replacing devices that may still have years of usable life left in them.

Alchemy I.T. local computer repair and electronics service

If a system truly is beyond economical repair, Alchemy I.T. can also assist with responsible electronics recycling to help ensure it is disposed of properly.

Honest advice. Local service. Real solutions.

Whether your computer is running slowly, refusing to start, overheating, or simply showing its age, there is a good chance it may still be repairable.

Not sure if your computer is worth repairing? Bring it into Alchemy I.T. and we will give you an honest assessment before you spend money replacing it.

📍 Unit 108, 4613 52 Ave, Stony Plain, AB 📞 587-257-5595 🌐 alchemyit.ca

Don’t just take our word for it

Hear what our clients have to say.

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Michael Ottenbreit

Executive Operations & Marketing Coordinator | Computer Technician

Michael Ottenbreit joins the Alchemy I.T. team as both a hands-on Computer Technician and Executive Operations & Marketing Coordinator, bringing 8 years of computer technical experience alongside a strong foundation in project management, process improvement, and operational leadership. A certified Project Management Professional (PMP) and Lean Six Sigma Black Belt, Michael is equally at home troubleshooting a client’s system as he is building the internal workflows that keep service delivery running smoothly. 

At Alchemy I.T., Michael works directly with residential and business clients across Stony Plain, Spruce Grove, Acheson, and Carvel — delivering the same personalized, no-shortcuts service the team is known for. Whether diagnosing hardware issues, walking a client through a solution, or coordinating scheduling and follow-ups behind the scenes, he brings a calm, organized, and client-first approach to every interaction.

His background spans project coordination, continuous improvement, and client communication, with director-level experience leading operational initiatives and driving measurable results. Behind the scenes, Michael supports appointment scheduling, internal coordination, and the day-to-day operations that allow the technical team to stay focused on what they do best.

A committed lifelong learner, Michael holds a Supply Management Training Diploma from the University of Alberta on behalf of Supply Chain Canada, and continues to expand his expertise across technology, operations, and emerging tools.

Michael’s mission at Alchemy I.T.: to make sure every client feels heard, every follow-up is handled, and every job gets the attention it deserves — combining technical know-how with the kind of organized, proactive support that keeps nothing falling through the cracks.

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Frank Priego

I.T. Technician · Computer Repair Specialist

Francisco “Frank” Priego is a highly skilled I.T. Technician at Alchemy I.T., bringing extensive hands-on experience in computer repair, diagnostics, and technical support for both home users and small businesses. Known for his calm, methodical approach, Frank excels at identifying problems quickly and delivering clear, practical solutions—without unnecessary jargon.

Frank’s expertise spans hardware repair, operating system troubleshooting, software issues, and system optimization. Whether resolving slow performance, repairing failing components, removing malware, or setting up new systems, he approaches every task with precision and care. Clients appreciate his ability to explain technical issues in plain language and his commitment to getting things fixed properly the first time.

At Alchemy I.T., Frank plays a key role in ensuring customers’ technology remains reliable, secure, and easy to use. He works closely with clients to understand their needs, offering honest advice and dependable support tailored to real-world use—not upsells or shortcuts.

Frank’s strong technical foundation is complemented by his background in web and systems technology, giving him a broad understanding of how hardware, software, and networks work together. This holistic perspective allows him to diagnose issues others may overlook and provide solutions that are both effective and long-lasting.

Technical Expertise

  • Computer Repair: Desktop and laptop diagnostics, hardware replacement, upgrades
  • Operating Systems: Windows installation, repair, optimization, and recovery
  • Malware & Security: Virus and malware removal, system cleanup, security hardening
  • Performance Issues: Slow systems, startup errors, crashes, overheating, storage issues
  • Software Support: Application troubleshooting, installs, updates, compatibility issues
  • System Setup: New computer setup, data migration, backups, peripheral configuration
  • General I.T. Support: Ongoing maintenance, troubleshooting, and user assistance

Frank is dedicated to providing friendly, reliable, and transparent I.T. support—helping clients feel confident in their technology and supported when they need it most.

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Darythe Hill

Console Specialist · Computer Technician
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Kelsey Riddle

Microsoft Certified Network Administrator · Business IT Specialist

As a Microsoft Certified Network Administrator, Kelsey brings advanced skills in network design, security, and infrastructure management.

Kelsey understands the technical demands of both small businesses and residential clients in Stony Plain, Spruce Grove, Acheson, and Carvel. He has hands-on experience setting up secure local networks, implementing remote access solutions, optimizing performance, and ensuring data protection through backup, redundancy, and proactive monitoring.

Kelsey’s mission: to ensure that your business experiences minimal downtime, maximum security, and seamless connectivity — so you can focus on what matters most. With him onboard, Alchemy I.T. continues to support commercial clients with professional, reliable, and future-proof IT infrastructure.

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Kelly Eros

CTO · Computer Technician

Kelly has called Stony Plain & Spruce Grove home for over 15 years, bringing deep local roots and global technical expertise to Alchemy I.T. With a combined career spanning more than 38 years in computer hardware, software, graphic design, web development, and digital storytelling, Kelly is passionate about solving problems — from intricate code to compelling visuals.

As a lifelong learner, Kelly holds strong command over tools spanning the Adobe Creative Suite, 3D modeling, web development, and social media management. He not only delivers results — websites, designs, and I.T. solutions — but educates clients, demystifies technology, and ensures smooth, dependable solutions.

Community involvement is central to Kelly’s work ethic. He serves on the Board of Trustees for the Stony Plain Public Library and participates in local events regularly. His mission: to blend technical reliability with creative innovation, keeping Alchemy I.T. a trusted choice for computer repair, managed services, and tech support across Stony Plain, Spruce Grove, Acheson, and Carvel.

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Brittany Eros

CEO · Technician · Client Services Lead

Brittany has been part of the Stony Plain & Spruce Grove community for over 20 years. She brings meticulous attention to detail and strong technical skills to her role at Alchemy I.T., managing everything from financial operations to complex hardware repairs and network troubleshooting.

Her experience spans decades in both artistic and technical fields. She is adept at diagnosing computer issues, handling networking setups, and delivering reliable residential and business support. Alongside her technical work, Brittany excels in designing user-friendly client experiences, whether assisting with walk-in repairs or long-term IT maintenance agreements.

When she’s not restoring devices or crunching numbers, Brittany dedicates time to local art, gaming, and animal welfare — a true community builder and creative force. Her goal at Alchemy I.T.: to ensure every client feels heard, every repair is done right, and every service reflects integrity and local pride.