Locked out of your own device? Don’t worry — at Alchemy I.T., we remove or reset passwords for most desktops, laptops, tablets, and cell phones — and we do it with transparency, skill, and strong local service. We serve Stony Plain, Spruce Grove, Acheson, and Carvel, bringing over 55 years of combined experience in device repair, data recovery, and system security.
✅ Free Basic Diagnostics — you won’t pay upfront just to know the problem.
✅ No Rush Fees — every repair gets priority without extra cost.
✅ Extended Hours — available 7am-10pm daily to fit your schedule.
✅ Quality Parts & Warranty — we use reliable components and guarantee our work.
✅ Local Expertise — our team lives in your community; we know your gaming gear and local repair options inside out.
EXCELLENT Based on 171 reviews Posted on FP “FP3” ELLTrustindex verifies that the original source of the review is Google. I recommend Brit of Alchemy IT. She responded quickly when I reached out about my broken phone screen. I messaged her on Sunday night, and by Tuesday my phone was already fixed.Posted on Gene SpitzerTrustindex verifies that the original source of the review is Google. excellent service - solved my pproblem. Great !Posted on Alison BarreroTrustindex verifies that the original source of the review is Google. Brittany and her team were incredibly helpful in upgrading my old iMac. They replaced the HDD with an SSD and also updated the macOS, which made a huge difference—the iMac now runs much faster and smoother. I also ran into an issue recovering my backup from a Time Machine file I created before the upgrade. Brittany went the extra mile to resolve the problem and was able to recover years’ worth of photos and videos that mean so much to our family. I’m very grateful for their expertise and excellent service. Highly recommended!Posted on Ferlen FriesenTrustindex verifies that the original source of the review is Google. Super impressed with the excellent service Brittany and the rest of the team has provided for us! We highly recommened this company for all your computer builds and service needs! Quality workmanship and extremely professional in all areas of their business!Posted on Alec GalTrustindex verifies that the original source of the review is Google. Excellent turn around and servicePosted on Stickbroke UsegunTrustindex verifies that the original source of the review is Google. Thank you very much. All the best in your new location. Very fair great results.Posted on Melissa DionTrustindex verifies that the original source of the review is Google. Great service and friendly knowledgeable staff. They’re the first I call when I have an issue with my computer. Excellent work!Posted on Chad CreedTrustindex verifies that the original source of the review is Google. Honest and friendly people! Got my laptop fixed quick. I would definitely recommend them, A+ service!
After Hours Drop-Off & Pickup By Appointment Only Conveniently Located at 203 Silverstone Crescent, Stony Plain. Call: 780-218-5771 or 780-983-6051
Ty Goodon is part of the next generation of technology professionals joining the Alchemy I.T. team. With a strong interest in computers, digital media, and problem-solving, Ty brings both technical curiosity and a practical work ethic to every project he works on. His academic work focuses on modern digital systems, online platforms, and emerging technologies—knowledge that complements the hands-on technical work he performs with clients at Alchemy I.T.
Alongside his technical interests, Ty has built a substantial presence as a digital content creator, developing a YouTube channel with over 168,000 subscribers and more than 47 million views, while also streaming across multiple platforms including Twitch and TikTok. This experience has given him practical expertise in video production, software tools, digital troubleshooting, and the technical environments behind modern content creation. At Alchemy I.T., Ty assists with diagnostics, repairs, and technical support for residential and small-business clients. Known for his positive attitude and willingness to dig into complex problems, he enjoys helping people understand their technology and getting systems running smoothly again.
Ty believes technology should be approachable, practical, and empowering — a philosophy that aligns perfectly with the Alchemy I.T. commitment to making technology easier for everyone.
Francisco “Frank” Priego is a highly skilled I.T. Technician at Alchemy I.T., bringing extensive hands-on experience in computer repair, diagnostics, and technical support for both home users and small businesses. Known for his calm, methodical approach, Frank excels at identifying problems quickly and delivering clear, practical solutions—without unnecessary jargon.
Frank’s expertise spans hardware repair, operating system troubleshooting, software issues, and system optimization. Whether resolving slow performance, repairing failing components, removing malware, or setting up new systems, he approaches every task with precision and care. Clients appreciate his ability to explain technical issues in plain language and his commitment to getting things fixed properly the first time.
At Alchemy I.T., Frank plays a key role in ensuring customers’ technology remains reliable, secure, and easy to use. He works closely with clients to understand their needs, offering honest advice and dependable support tailored to real-world use—not upsells or shortcuts.
Frank’s strong technical foundation is complemented by his background in web and systems technology, giving him a broad understanding of how hardware, software, and networks work together. This holistic perspective allows him to diagnose issues others may overlook and provide solutions that are both effective and long-lasting.
Frank is dedicated to providing friendly, reliable, and transparent I.T. support—helping clients feel confident in their technology and supported when they need it most.
As a Microsoft Certified Network Administrator, Kelsey brings advanced skills in network design, security, and infrastructure management.
Kelsey understands the technical demands of both small businesses and residential clients in Stony Plain, Spruce Grove, Acheson, and Carvel. He has hands-on experience setting up secure local networks, implementing remote access solutions, optimizing performance, and ensuring data protection through backup, redundancy, and proactive monitoring.
Kelsey’s mission: to ensure that your business experiences minimal downtime, maximum security, and seamless connectivity — so you can focus on what matters most. With him onboard, Alchemy I.T. continues to support commercial clients with professional, reliable, and future-proof IT infrastructure.
Kelly has called Stony Plain & Spruce Grove home for over 15 years, bringing deep local roots and global technical expertise to Alchemy I.T. With a combined career spanning more than 38 years in computer hardware, software, graphic design, web development, and digital storytelling, Kelly is passionate about solving problems — from intricate code to compelling visuals.
As a lifelong learner, Kelly holds strong command over tools spanning the Adobe Creative Suite, 3D modeling, web development, and social media management. He not only delivers results — websites, designs, and I.T. solutions — but educates clients, demystifies technology, and ensures smooth, dependable solutions.
Community involvement is central to Kelly’s work ethic. He serves on the Board of Trustees for the Stony Plain Public Library and participates in local events regularly. His mission: to blend technical reliability with creative innovation, keeping Alchemy I.T. a trusted choice for computer repair, managed services, and tech support across Stony Plain, Spruce Grove, Acheson, and Carvel.
Brittany has been part of the Stony Plain & Spruce Grove community for over 20 years. She brings meticulous attention to detail and strong technical skills to her role at Alchemy I.T., managing everything from financial operations to complex hardware repairs and network troubleshooting.
Her experience spans decades in both artistic and technical fields. She is adept at diagnosing computer issues, handling networking setups, and delivering reliable residential and business support. Alongside her technical work, Brittany excels in designing user-friendly client experiences, whether assisting with walk-in repairs or long-term IT maintenance agreements.
When she’s not restoring devices or crunching numbers, Brittany dedicates time to local art, gaming, and animal welfare — a true community builder and creative force. Her goal at Alchemy I.T.: to ensure every client feels heard, every repair is done right, and every service reflects integrity and local pride.