For a business, a down server or a dead workstation isn’t an inconvenience — it’s lost revenue, idle staff, and missed deadlines. The riskiest setup is no plan at all: waiting until something breaks, then scrambling to find whoever’s free. Nearly as risky is depending on a single technician who might be booked, out sick, or closed for the weekend exactly when you need them. Alchemy I.T. is built the opposite way — proactive, documented, and backed by a team that answers.
At Alchemy I.T., we provide expert I.T. support designed for small and mid-sized businesses across Stony Plain, Spruce Grove, Acheson, and Carvel. With over 55 years of combined experience, we help businesses reduce downtime, protect data, and work more efficiently.
Whether you need on-demand support or predictable monthly coverage, our flexible support plans ensure your systems are always running — without hidden fees or long waits.
Why Alchemy for business
Your business needs more than someone to call after something breaks. Alchemy I.T. brings certified network expertise, documented support, and a full local team that keeps work moving.
Microsoft-certified network administrator
Formal credentials behind network, security, and uptime decisions.
A real team, not one person
When one person is busy or away, your business does not stop.
Seven-day availability
Evenings included, because problems do not keep business hours.
Local and fast on-site
Serving Stony Plain, Spruce Grove, Acheson, Carvel, and Parkland County.
Who we serve
A quick, scannable row of local segments helps business owners see where they fit right away.
How onboarding works
Start with a no-cost review, then move into documented recommendations, implementation, and proactive management without getting locked into vague obligations.
At Alchemy I.T., we believe that honest service and technical excellence go hand in hand. Whether you’re a homeowner or a business in Stony Plain, Spruce Grove, Acheson, or Carvel, we deliver computer repair and IT support you can depend on — without surprise fees, inflated diagnostic charges, or rushed service.
Unlike competitors who charge $60+ just to tell you what’s wrong, we offer basic diagnostics at no cost. You only pay for actual repairs or service.
We don’t believe in penalizing clients for emergencies. Whether it’s a personal computer crash or a business outage, your issue gets top priority without extra fees.
Proudly serving Parkland County with 120+ 5-star reviews from homeowners and businesses who trust us to keep their technology running smoothly.
From fixing laptops and tablets to managing entire business networks, Alchemy I.T. delivers reliable solutions tailored to your needs.
After Hours Drop-Off & Pickup By Appointment Only Conveniently Located at 203 Silverstone Crescent, Stony Plain.
Michael Ottenbreit joins the Alchemy I.T. team as both a hands-on Computer Technician and Executive Operations & Marketing Coordinator, bringing 8 years of computer technical experience alongside a strong foundation in project management, process improvement, and operational leadership. A certified Project Management Professional (PMP) and Lean Six Sigma Black Belt, Michael is equally at home troubleshooting a client’s system as he is building the internal workflows that keep service delivery running smoothly.
At Alchemy I.T., Michael works directly with residential and business clients across Stony Plain, Spruce Grove, Acheson, and Carvel — delivering the same personalized, no-shortcuts service the team is known for. Whether diagnosing hardware issues, walking a client through a solution, or coordinating scheduling and follow-ups behind the scenes, he brings a calm, organized, and client-first approach to every interaction.
His background spans project coordination, continuous improvement, and client communication, with director-level experience leading operational initiatives and driving measurable results. Behind the scenes, Michael supports appointment scheduling, internal coordination, and the day-to-day operations that allow the technical team to stay focused on what they do best.
A committed lifelong learner, Michael holds a Supply Management Training Diploma from the University of Alberta on behalf of Supply Chain Canada, and continues to expand his expertise across technology, operations, and emerging tools.
Michael’s mission at Alchemy I.T.: to make sure every client feels heard, every follow-up is handled, and every job gets the attention it deserves — combining technical know-how with the kind of organized, proactive support that keeps nothing falling through the cracks.
Francisco “Frank” Priego is a highly skilled I.T. Technician at Alchemy I.T., bringing extensive hands-on experience in computer repair, diagnostics, and technical support for both home users and small businesses. Known for his calm, methodical approach, Frank excels at identifying problems quickly and delivering clear, practical solutions—without unnecessary jargon.
Frank’s expertise spans hardware repair, operating system troubleshooting, software issues, and system optimization. Whether resolving slow performance, repairing failing components, removing malware, or setting up new systems, he approaches every task with precision and care. Clients appreciate his ability to explain technical issues in plain language and his commitment to getting things fixed properly the first time.
At Alchemy I.T., Frank plays a key role in ensuring customers’ technology remains reliable, secure, and easy to use. He works closely with clients to understand their needs, offering honest advice and dependable support tailored to real-world use—not upsells or shortcuts.
Frank’s strong technical foundation is complemented by his background in web and systems technology, giving him a broad understanding of how hardware, software, and networks work together. This holistic perspective allows him to diagnose issues others may overlook and provide solutions that are both effective and long-lasting.
Frank is dedicated to providing friendly, reliable, and transparent I.T. support—helping clients feel confident in their technology and supported when they need it most.
As a Microsoft Certified Network Administrator, Kelsey brings advanced skills in network design, security, and infrastructure management.
Kelsey understands the technical demands of both small businesses and residential clients in Stony Plain, Spruce Grove, Acheson, and Carvel. He has hands-on experience setting up secure local networks, implementing remote access solutions, optimizing performance, and ensuring data protection through backup, redundancy, and proactive monitoring.
Kelsey’s mission: to ensure that your business experiences minimal downtime, maximum security, and seamless connectivity — so you can focus on what matters most. With him onboard, Alchemy I.T. continues to support commercial clients with professional, reliable, and future-proof IT infrastructure.
Kelly has called Stony Plain & Spruce Grove home for over 15 years, bringing deep local roots and global technical expertise to Alchemy I.T. With a combined career spanning more than 38 years in computer hardware, software, graphic design, web development, and digital storytelling, Kelly is passionate about solving problems — from intricate code to compelling visuals.
As a lifelong learner, Kelly holds strong command over tools spanning the Adobe Creative Suite, 3D modeling, web development, and social media management. He not only delivers results — websites, designs, and I.T. solutions — but educates clients, demystifies technology, and ensures smooth, dependable solutions.
Community involvement is central to Kelly’s work ethic. He serves on the Board of Trustees for the Stony Plain Public Library and participates in local events regularly. His mission: to blend technical reliability with creative innovation, keeping Alchemy I.T. a trusted choice for computer repair, managed services, and tech support across Stony Plain, Spruce Grove, Acheson, and Carvel.
Brittany has been part of the Stony Plain & Spruce Grove community for over 20 years. She brings meticulous attention to detail and strong technical skills to her role at Alchemy I.T., managing everything from financial operations to complex hardware repairs and network troubleshooting.
Her experience spans decades in both artistic and technical fields. She is adept at diagnosing computer issues, handling networking setups, and delivering reliable residential and business support. Alongside her technical work, Brittany excels in designing user-friendly client experiences, whether assisting with walk-in repairs or long-term IT maintenance agreements.
When she’s not restoring devices or crunching numbers, Brittany dedicates time to local art, gaming, and animal welfare — a true community builder and creative force. Her goal at Alchemy I.T.: to ensure every client feels heard, every repair is done right, and every service reflects integrity and local pride.
