Your inbox is not as innocent as it looks.

Email scams are getting trickier. Gone are the days of obvious typos and shady Nigerian princes. Today’s phishing emails are slick, convincing, and dangerous. At Alchemy I.T., we’ve seen firsthand how even tech-savvy folks can get caught off guard by a well-crafted scam. So how do you protect yourself?

Let’s break it down.

What Is a Phishing Email?
A phishing email is designed to trick you into clicking a malicious link, giving away sensitive info, or downloading harmful attachments. The goal is to steal your data, login credentials, or even money—and often, it happens without you realizing it until it’s too late.

 

Your Scam Spotting Checklist

Here’s how to sniff out a fake email like a pro:

1. Check the Sender’s Name AND Email Address

The name might say “PayPal,” but click into the details and it’s really coming from something like

security@paypal-support123.com

Huge red flag.

Pro tip: Microsoft isn’t emailing you from a Hotmail account.

2. Hover Over Links (Don’t Click!)

Hovering shows the real link destination. If the URL looks sketchy, misspelled, or totally unrelated—don’t click it.

Example: A link that says

paypal.com

but shows up as

http://paypall-loginverify.net

is a scam with a capital S.

3. Urgent Language = Suspicion

Phishing emails love drama. They’ll say things like:

  • “Your account will be deleted in 24 hours!”
  • “Your payment failed—click here to fix it now!”
  • “Unusual activity detected on your account!”

Scammers want you to panic. That’s when people make fast decisions. Take a breath. Then delete it.

Pros & Cons

4. Look for Spelling & Grammar Errors

Real companies have professional editors. Scam emails? Not so much.

Typos, weird phrasing, or unusual formatting are huge red flags. If you find yourself reading it twice and still going “huh?” — trust your instincts.

5. Unexpected Attachments? Don’t Open Them.

If you get an email with an attachment from someone you don’t know—or weren’t expecting—it’s best to delete it. Especially if it’s a

.zip

.exe

, or

.docm

file.

These can carry viruses, ransomware, or other nasty surprises.

6. When in Doubt, Don’t Click

Got an email from your bank asking for your login info?

Your friend suddenly wants you to download a mystery file?

An invoice for something you didn’t buy?

Don’t click. Don’t reply. Don’t engage. Just delete it—or forward it to us, and we’ll let you know if it’s safe.

More Real Examples Coming Soon

We’ll be adding screenshots of real phishing emails (safely redacted, of course) to help you spot the warning signs.

Not Sure If It’s Safe? Ask Us!

No shame in double-checking. These scams are designed to fool people. Even professionals get tricked.

Contact Us – Click Here
or Call: 780-218-5771 or 780-983-6051

At Alchemy I.T., your digital safety is our priority.

Let’s keep your inbox clean and your data protected. Worried you might be infected already? Give us a call!

#StaySafeOnline #PhishingTips #AlchemyIT #TechSupport #CyberSecurity

Don’t just take our word for it

Hear what our clients have to say.

Ty Goodon

Computer Technician · Social Media Manager

Ty Goodon is part of the next generation of technology professionals joining the Alchemy I.T. team. With a strong interest in computers, digital media, and problem-solving, Ty brings both technical curiosity and a practical work ethic to every project he works on. His academic work focuses on modern digital systems, online platforms, and emerging technologies—knowledge that complements the hands-on technical work he performs with clients at Alchemy I.T.

Alongside his technical interests, Ty has built a substantial presence as a digital content creator, developing a YouTube channel with over 168,000 subscribers and more than 47 million views, while also streaming across multiple platforms including Twitch and TikTok. This experience has given him practical expertise in video production, software tools, digital troubleshooting, and the technical environments behind modern content creation. At Alchemy I.T., Ty assists with diagnostics, repairs, and technical support for residential and small-business clients. Known for his positive attitude and willingness to dig into complex problems, he enjoys helping people understand their technology and getting systems running smoothly again.

Ty believes technology should be approachable, practical, and empowering — a philosophy that aligns perfectly with the Alchemy I.T. commitment to making technology easier for everyone.

Frank Priego

I.T. Technician · Computer Repair Specialist

Francisco “Frank” Priego is a highly skilled I.T. Technician at Alchemy I.T., bringing extensive hands-on experience in computer repair, diagnostics, and technical support for both home users and small businesses. Known for his calm, methodical approach, Frank excels at identifying problems quickly and delivering clear, practical solutions—without unnecessary jargon.

Frank’s expertise spans hardware repair, operating system troubleshooting, software issues, and system optimization. Whether resolving slow performance, repairing failing components, removing malware, or setting up new systems, he approaches every task with precision and care. Clients appreciate his ability to explain technical issues in plain language and his commitment to getting things fixed properly the first time.

At Alchemy I.T., Frank plays a key role in ensuring customers’ technology remains reliable, secure, and easy to use. He works closely with clients to understand their needs, offering honest advice and dependable support tailored to real-world use—not upsells or shortcuts.

Frank’s strong technical foundation is complemented by his background in web and systems technology, giving him a broad understanding of how hardware, software, and networks work together. This holistic perspective allows him to diagnose issues others may overlook and provide solutions that are both effective and long-lasting.

Technical Expertise

  • Computer Repair: Desktop and laptop diagnostics, hardware replacement, upgrades
  • Operating Systems: Windows installation, repair, optimization, and recovery
  • Malware & Security: Virus and malware removal, system cleanup, security hardening
  • Performance Issues: Slow systems, startup errors, crashes, overheating, storage issues
  • Software Support: Application troubleshooting, installs, updates, compatibility issues
  • System Setup: New computer setup, data migration, backups, peripheral configuration
  • General I.T. Support: Ongoing maintenance, troubleshooting, and user assistance

Frank is dedicated to providing friendly, reliable, and transparent I.T. support—helping clients feel confident in their technology and supported when they need it most.

Darythe Hill

Console Specialist · Computer Technician

Kelsey Riddle

Microsoft Certified Network Administrator · Business IT Specialist

As a Microsoft Certified Network Administrator, Kelsey brings advanced skills in network design, security, and infrastructure management.

Kelsey understands the technical demands of both small businesses and residential clients in Stony Plain, Spruce Grove, Acheson, and Carvel. He has hands-on experience setting up secure local networks, implementing remote access solutions, optimizing performance, and ensuring data protection through backup, redundancy, and proactive monitoring.

Kelsey’s mission: to ensure that your business experiences minimal downtime, maximum security, and seamless connectivity — so you can focus on what matters most. With him onboard, Alchemy I.T. continues to support commercial clients with professional, reliable, and future-proof IT infrastructure.

Kelly Eros

CTO · Computer Technician

Kelly has called Stony Plain & Spruce Grove home for over 15 years, bringing deep local roots and global technical expertise to Alchemy I.T. With a combined career spanning more than 38 years in computer hardware, software, graphic design, web development, and digital storytelling, Kelly is passionate about solving problems — from intricate code to compelling visuals.

As a lifelong learner, Kelly holds strong command over tools spanning the Adobe Creative Suite, 3D modeling, web development, and social media management. He not only delivers results — websites, designs, and I.T. solutions — but educates clients, demystifies technology, and ensures smooth, dependable solutions.

Community involvement is central to Kelly’s work ethic. He serves on the Board of Trustees for the Stony Plain Public Library and participates in local events regularly. His mission: to blend technical reliability with creative innovation, keeping Alchemy I.T. a trusted choice for computer repair, managed services, and tech support across Stony Plain, Spruce Grove, Acheson, and Carvel.

Brittany Eros

CEO · Technician · Client Services Lead

Brittany has been part of the Stony Plain & Spruce Grove community for over 20 years. She brings meticulous attention to detail and strong technical skills to her role at Alchemy I.T., managing everything from financial operations to complex hardware repairs and network troubleshooting.

Her experience spans decades in both artistic and technical fields. She is adept at diagnosing computer issues, handling networking setups, and delivering reliable residential and business support. Alongside her technical work, Brittany excels in designing user-friendly client experiences, whether assisting with walk-in repairs or long-term IT maintenance agreements.

When she’s not restoring devices or crunching numbers, Brittany dedicates time to local art, gaming, and animal welfare — a true community builder and creative force. Her goal at Alchemy I.T.: to ensure every client feels heard, every repair is done right, and every service reflects integrity and local pride.