Checking...

The Hidden Risks of Extra Antivirus Software & Why Windows Defender is All You Need

For years, third-party antivirus programs were considered a must-have for protecting your PC from cyber threats. However, with advancements in Windows security, third-party antivirus solutions are often more of a problem than a solution. At Alchemy I.T., serving Stony Plain and Spruce Grove, we often see customers frustrated with slow computers, conflicting security software, and even infections that their antivirus software failed to stop. Let’s explore why using third-party antivirus on Windows is not just unnecessary—it can actually be harmful.

Windows Defender: Stronger Than Ever

Microsoft has significantly improved its built-in security with Windows Defender (now known as Microsoft Defender). Unlike in the past, Windows Defender is now:

✔ Lightweight & Efficient: It runs in the background without hogging resources.
✔ Always Up to Date: It receives security updates directly from Microsoft to stay ahead of threats.
✔ Seamlessly Integrated: Unlike third-party antivirus software, it works natively with Windows, meaning no conflicts, crashes, or performance slowdowns.
✔ Highly Rated: Independent testing labs now rank Windows Defender on par with or better than most third-party antivirus solutions in malware detection and prevention.

For the average user, Windows Defender provides more than enough protection without slowing down your computer or interfering with system performance.

Computer help illustration from Alchemy I.T. blog

Third-Party Antivirus Can Slow Down Your Computer

Many customers come to us at Alchemy I.T. with complaints of slow performance, and in many cases, the culprit is their third-party antivirus software. These programs can:

❌ Consume excessive CPU & RAM, leading to sluggish performance.
❌ Constantly run background scans, even when unnecessary.
❌ Interfere with Windows processes, sometimes even causing system crashes.

Windows Defender, on the other hand, is optimized to run only when needed, keeping your system secure without unnecessary slowdowns.

 

Conflicts & Compatibility Issues

One of the biggest problems with third-party antivirus programs is their tendency to conflict with Windows itself. Here’s what can happen:

⚠️ False Positives: Third-party antivirus software may mistakenly flag safe programs as threats, causing frustration.
⚠️ Firewall Conflicts: Many antivirus programs come with their own firewalls, which can interfere with Windows Firewall and other security settings.

⚠️ Updates & Compatibility Issues: Some third-party antivirus software may not keep up with Windows updates, causing crashes or compatibility issues.

Rather than adding another layer of security, a third-party antivirus may actually weaken your system’s defenses by conflicting with the built-in protection that Microsoft has designed specifically for Windows.

Computer help illustration from Alchemy I.T. blog

It Won’t Always Catch Viruses Anyway

Even if you have third-party antivirus installed, it’s important to understand that no antivirus can catch every threat. Thousands of new viruses, ransomware, and malware threats are created every day, and even the best antivirus software won’t be 100% effective.

🛑 If your computer is already infected, neither Windows Defender nor third-party antivirus may be able to fully remove the virus! This is why at Alchemy I.T., we specialize in manual virus removal and system cleanups to ensure your PC is completely disinfected and running smoothly.

What Should You Do Instead?

Instead of relying on third-party antivirus software, follow these best practices for keeping your PC secure:

✅ Use Windows Defender – It’s built-in, free, and highly effective.
✅ Enable Windows Firewall & SmartScreen – Extra layers of protection that work in the background.
✅ Be Cautious Online – Avoid suspicious emails, downloads, and websites.
✅ Keep Windows & Software Updated – Security updates are crucial for staying protected.
✅ Use Strong Passwords & Multi-Factor Authentication (MFA) – Don’t make it easy for hackers to gain access.

Computer help illustration from Alchemy I.T. blog

Don’t just take our word for it

Hear what our clients have to say.

Posted on Google Google
James Bond profile picture
James Bond
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Friendly staff
Posted on Google Google
Jerry Bennis profile picture
Jerry Bennis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Many occasions for perfect service
Posted on Google Google
Michelle Bailey profile picture
Michelle Bailey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Michael gave us impeccable service, information and friendly, positive help. Don’t hesitate to use this company.
Posted on Google Google
G R profile picture
G R
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I went back to Kelly because of a e-mail problem . I had IOBIT software on my computer and he explained that sofeware like this is the worst thing to have - causes more real time problems .anyway, he fixed my computer in about 15 minutes and had me on my way. these guys are the best and are truly honest and fair. save yourself time and money and go to these guys first
Posted on Google Google
Anika Middelkoop profile picture
Anika Middelkoop
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
10/5 stars!!! I dropped my laptop that I use for work off at 12pm, and by 3:00 they had the part ordered and diagnosed and I woke up at 7:30 am the next morning to a text that it was ready for pick up! Super fast, amazing customer service and updates, and great pricing! will for sure use them again and will recommend to everyone! Thanks Brittany and team, you rock!
Posted on Google Google
Jason Power profile picture
Jason Power
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The lady here was so helpful. It was all done over the phone! I will be recommending this company to others and repeating business here! Thank you.
Posted on Google Google
Deb Juch profile picture
Deb Juch
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Was able to drop in and got Basic Diagnosis from Michael in literally two minutes. Only a charger problem, no cost to me! Cool shop and many interesting services I can check into further. Thanks, Alchemy!
Posted on Google Google
Bradley Kliewer profile picture
Bradley Kliewer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was having trouble with my Bluetooth and i called and they got me right in and dealt with it
Posted on Google Google
Jerry Galliford profile picture
Jerry Galliford
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Kelly, Britt, and the team at Alchemy I.T. are phenomenal. For the past couple of years, they have kept our nonprofit running smoothly with their outstanding expertise and dependable support. They are also remarkably generous and understanding when it comes to our budget and billing, showing that they genuinely care about helping local organizations succeed. Thank you all for everything! From Jerry @ Alberta First Responders Association.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Alchemy I.T. logo
Checking...

After Hours Drop-Off & Pickup By Appointment Only Conveniently Located at 203 Silverstone Crescent, Stony Plain.

Alchemy I.T. white logo

Michael Ottenbreit

Executive Operations & Marketing Coordinator | Computer Technician

Michael Ottenbreit joins the Alchemy I.T. team as both a hands-on Computer Technician and Executive Operations & Marketing Coordinator, bringing 8 years of computer technical experience alongside a strong foundation in project management, process improvement, and operational leadership. A certified Project Management Professional (PMP) and Lean Six Sigma Black Belt, Michael is equally at home troubleshooting a client’s system as he is building the internal workflows that keep service delivery running smoothly. 

At Alchemy I.T., Michael works directly with residential and business clients across Stony Plain, Spruce Grove, Acheson, and Carvel — delivering the same personalized, no-shortcuts service the team is known for. Whether diagnosing hardware issues, walking a client through a solution, or coordinating scheduling and follow-ups behind the scenes, he brings a calm, organized, and client-first approach to every interaction.

His background spans project coordination, continuous improvement, and client communication, with director-level experience leading operational initiatives and driving measurable results. Behind the scenes, Michael supports appointment scheduling, internal coordination, and the day-to-day operations that allow the technical team to stay focused on what they do best.

A committed lifelong learner, Michael holds a Supply Management Training Diploma from the University of Alberta on behalf of Supply Chain Canada, and continues to expand his expertise across technology, operations, and emerging tools.

Michael’s mission at Alchemy I.T.: to make sure every client feels heard, every follow-up is handled, and every job gets the attention it deserves — combining technical know-how with the kind of organized, proactive support that keeps nothing falling through the cracks.

Alchemy I.T. white logo

Frank Priego

I.T. Technician · Computer Repair Specialist

Francisco “Frank” Priego is a highly skilled I.T. Technician at Alchemy I.T., bringing extensive hands-on experience in computer repair, diagnostics, and technical support for both home users and small businesses. Known for his calm, methodical approach, Frank excels at identifying problems quickly and delivering clear, practical solutions—without unnecessary jargon.

Frank’s expertise spans hardware repair, operating system troubleshooting, software issues, and system optimization. Whether resolving slow performance, repairing failing components, removing malware, or setting up new systems, he approaches every task with precision and care. Clients appreciate his ability to explain technical issues in plain language and his commitment to getting things fixed properly the first time.

At Alchemy I.T., Frank plays a key role in ensuring customers’ technology remains reliable, secure, and easy to use. He works closely with clients to understand their needs, offering honest advice and dependable support tailored to real-world use—not upsells or shortcuts.

Frank’s strong technical foundation is complemented by his background in web and systems technology, giving him a broad understanding of how hardware, software, and networks work together. This holistic perspective allows him to diagnose issues others may overlook and provide solutions that are both effective and long-lasting.

Technical Expertise

  • Computer Repair: Desktop and laptop diagnostics, hardware replacement, upgrades
  • Operating Systems: Windows installation, repair, optimization, and recovery
  • Malware & Security: Virus and malware removal, system cleanup, security hardening
  • Performance Issues: Slow systems, startup errors, crashes, overheating, storage issues
  • Software Support: Application troubleshooting, installs, updates, compatibility issues
  • System Setup: New computer setup, data migration, backups, peripheral configuration
  • General I.T. Support: Ongoing maintenance, troubleshooting, and user assistance

Frank is dedicated to providing friendly, reliable, and transparent I.T. support—helping clients feel confident in their technology and supported when they need it most.

Alchemy I.T. white logo

Darythe Hill

Console Specialist · Computer Technician
Alchemy I.T. white logo

Kelsey Riddle

Microsoft Certified Network Administrator · Business IT Specialist

As a Microsoft Certified Network Administrator, Kelsey brings advanced skills in network design, security, and infrastructure management.

Kelsey understands the technical demands of both small businesses and residential clients in Stony Plain, Spruce Grove, Acheson, and Carvel. He has hands-on experience setting up secure local networks, implementing remote access solutions, optimizing performance, and ensuring data protection through backup, redundancy, and proactive monitoring.

Kelsey’s mission: to ensure that your business experiences minimal downtime, maximum security, and seamless connectivity — so you can focus on what matters most. With him onboard, Alchemy I.T. continues to support commercial clients with professional, reliable, and future-proof IT infrastructure.

Alchemy I.T. white logo

Kelly Eros

CTO · Computer Technician

Kelly has called Stony Plain & Spruce Grove home for over 15 years, bringing deep local roots and global technical expertise to Alchemy I.T. With a combined career spanning more than 38 years in computer hardware, software, graphic design, web development, and digital storytelling, Kelly is passionate about solving problems — from intricate code to compelling visuals.

As a lifelong learner, Kelly holds strong command over tools spanning the Adobe Creative Suite, 3D modeling, web development, and social media management. He not only delivers results — websites, designs, and I.T. solutions — but educates clients, demystifies technology, and ensures smooth, dependable solutions.

Community involvement is central to Kelly’s work ethic. He serves on the Board of Trustees for the Stony Plain Public Library and participates in local events regularly. His mission: to blend technical reliability with creative innovation, keeping Alchemy I.T. a trusted choice for computer repair, managed services, and tech support across Stony Plain, Spruce Grove, Acheson, and Carvel.

Alchemy I.T. white logo

Brittany "Brit" Eros

CEO · Technician · Client Services Lead

Brittany has been part of the Stony Plain & Spruce Grove community for over 20 years. She brings meticulous attention to detail and strong technical skills to her role at Alchemy I.T., managing everything from financial operations to complex hardware repairs and network troubleshooting.

Her experience spans decades in both artistic and technical fields. She is adept at diagnosing computer issues, handling networking setups, and delivering reliable residential and business support. Alongside her technical work, Brittany excels in designing user-friendly client experiences, whether assisting with walk-in repairs or long-term IT maintenance agreements.

When she’s not restoring devices or crunching numbers, Brittany dedicates time to local art, gaming, and animal welfare — a true community builder and creative force. Her goal at Alchemy I.T.: to ensure every client feels heard, every repair is done right, and every service reflects integrity and local pride.