What We Do
- Remove or reset user and admin passwords on Windows, macOS, Android, iOS, and most other devices
- Handle forgotten passwords, lock-outs, BIOS or firmware passwords (where possible)
- Special cases discussed up front (e.g. encrypted drive access, Google-account locked Chromebooks)
- Backup data (images, documents) when possible before reset or factory restore
Pricing & Priority Options
- Free Basic Diagnostic — we’ll inspect your device and let you know what’s required without upfront cost for simple password removal tasks
- Starting Price: ~$50 + tax for standard password removal (non-encrypted, simple lock-out)
- Extra Fees: complex security, encrypted file systems, Google account locks or OEM encryption may incur additional charges — we inform you before doing any work
Why Trust Alchemy I.T.
- No Rush Fees (unless you opt for priority) — you won’t be surprised by hidden urgency charges
- Free Diagnostics — know what’s going on with your device before committing
- Quality, Warranty & Transparency — every repair uses trusted tools and methods; your data backup and permission are part of our process
- Local Service, Skilled Technicians — living and working in the community, we understand local needs and expectations
Guarantee & Why Choose Us
#108 4613 52 Ave, Stony Plain
OFFICE/STORE: T: 587-257-5595
AFTER HOURS: T: 780-218-5771
E: he**@*******it.ca
About Alchemy I.T.
We provide expert computer repair and IT support for homes and businesses in Stony Plain, Spruce Grove, Acheson, and Carvel. With more than 55 years of combined experience and over 12 years in business, our team offers trusted solutions in computer repair, virus removal, data recovery, and managed IT services.
Unlike many competitors, we provide free basic diagnostics. It’s our commitment to making technology reliable, affordable, and stress-free for our local communities.
