While there may be signs your computer has a virus (slow performance, unable to launch programs, etc.), the only way to know for sure is to have your computer scanned for viruses and carefully analyzed. We don’t automatically assume that because a computer is behaving in weird manner that it’s infected. Sometimes hardware issues or problems with programs can cause your computer to act different, slow down or appear to be infected. We’re highly-trained and very experienced technicians, and we know exactly what to look for. We are extremely good at tracking down the source of problems to provide our customers with an easy-to-understand analysis so that you can make a qualified decision on how you would like us to proceed.
- Troubleshooting and removal of all viruses, spyware, malware and rootkits on the computer using Alchemy I.T.’s proprietary tools.
- Repair any operating system issues (boot issues, blue screens, etc.)
- Apply system tweaks and modifications to ensure optimum operability.
- Perform operating system critical updates.
- Test operating system for proper functionality.
We also offer remote virus removal and computer cleanup services for customers anywhere in North America*.
*Requires an active internet connection and access to email on the affected device.
Call today to book your appointment. 780-983-6051
72-Hour Virus Free Guarantee
We guarantee our virus removals to within 72-hours of the disinfection. That’s right- an unheard of offer in the industry today, and serious peace-of-mind for you. If you manage to get re-infected within 72-hours of getting your computer back, we will clean it the second time at no additional cost. In addition, we’ll use expert data forensics to determine the source of your recurring infection and let you know
