Reliable, Responsive, Local Managed IT Services for Businesses

At Alchemy I.T., we provide expert I.T. support designed for small and mid-sized businesses across Stony Plain, Spruce Grove, Acheson, and Carvel. With over 55 years of combined experience, we help businesses reduce downtime, protect data, and work more efficiently.

Whether you need on-demand support or predictable monthly coverage, our flexible support plans ensure your systems are always running — without hidden fees or long waits.

We provide comprehensive Business I.T. Support, including:

Our Business I.T. Support covers a wide range of essential services:

  • Proactive system monitoring & patch management
  • Virus/malware protection and removal
  • Data backup & disaster recovery solutions
  • Network setup, administration & security
  • Cloud email management & access control
  • Hardware/software troubleshooting
  • Remote and onsite support
  • Ongoing consultation & strategy for growth

Pay-as-you-go: $100/hr for standard IT support.

Network Administration: $150/hr, or billed as 1.5 hrs against retainer hours.

Support Plans / Retainer Options

We offer three competitive support plans designed to meet the needs of local businesses.

Starter Support
month
$400
Essential Coverage for Small Teams
Perfect for small offices with 1–5 employees. Includes up to 5 hours of general I.T. support per month to cover troubleshooting, software help, and basic system maintenance. An affordable way to get reliable business-class support without paying full hourly rates
✅ Hours Included: Up to 5 hrs
✅ Effective Rate: $80/hr
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Standard Support
month
$900
Comprehensive I.T. for Growing Businesses
Designed for businesses that rely heavily on technology day-to-day. Includes up to 12 hours of monthly support for desktops, laptops, and networking. Great for offices that need ongoing help with email, cloud services, backups, and device management, with guaranteed response times.
✅ Hours Included: Up to 12 hrs
✅ Effective Rate: $75/hr
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Premium Support
month
$1,750
Priority Response & Maximum Reliability
Ideal for businesses that can’t afford downtime, like clinics, retail stores, and service providers. Includes up to 25 hours of priority support with 1–2 hour guaranteed response time. Covers network administration, disaster recovery, proactive monitoring, and hands-on consultation for your IT strategy.
✅ Hours Included: Up to 25 hrs
✅ Effective Rate: $70/hr
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Pay-as-you-go: $100/hr for standard IT support.

Network Administration: $150/hr, or billed as 1.5 hrs against retainer hours.

Commitment to Quality, Reliability & Fair Pricing

At Alchemy I.T., we believe that honest service and technical excellence go hand in hand. Whether you’re a homeowner or a business in Stony Plain, Spruce Grove, Acheson, or Carvel, we deliver computer repair and IT support you can depend on — without surprise fees, inflated diagnostic charges, or rushed service.

Extended Hours

7 am–10 pm, 7 days a week, so you can get help when you need it, not just during standard business hours.

Free Basic Diagnostics

Pinpointing issues without cost. We believe you deserve to know what’s wrong before investing.

No Rush Fees

Every repair or support request is treated with urgency. You won’t pay extra just because you need help quickly.

Strong Guarantees & Local Warranty

Virus removal guarantee; commitment to get you back up and running, or we make it right.

Transparent, Competitive Pricing

residential or commercial, you get fair rates, no hidden markups. We won’t surprise you at checkout.

We know trust is earned. That’s why our customers consistently rate us as reliable, approachable, and fair. Ready for repair or support you can count on? Contact us now to get your free diagnostic and a clear, honest quote.

What Our Customers Say

About Alchemy I.T.

We provide expert computer repair and IT support for homes and businesses in Stony Plain, Spruce Grove, Acheson, and Carvel. With more than 55 years of combined experience, our team offers trusted solutions in computer repair, virus removal, data recovery, and managed IT services.

Unlike many competitors, we provide free basic diagnostics, charge no rush fees, and are available 7am–10pm, seven days a week. It’s our commitment to making technology reliable, affordable, and stress-free for our community.

Alchemy I.T. - Computer Problems Solved