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Because “It’s probably fine” is not a maintenance plan.

When a computer dies, it’s never on a slow day. It’s mid-invoice, mid-assignment, mid-deadline—and suddenly you’re mid-panic. The fix usually costs more time and money than anyone wanted. The better path? Prevent the problem in the first place. Think of basic IT care like insurance: a small, steady investment that avoids large, painful surprises.

At Alchemy I.T., we keep homes and small businesses in Stony Plain, Spruce Grove, Acheson, and Carvel running smoothly with computer repair, on-site visits, and secure remote support—all with free basic diagnostics, no rush fees, and 7am–10pm availability, 7 days a week.

The 6 Most Common Avoidable Tech Failures

(and How to Dodge Them)

1) Failing or Full Storage Drives

Symptoms: Slow boot, random freezes, odd clicking sounds, apps timing out.
Prevention:

  • Check drive health quarterly (SMART checks).

  • Keep at least 20% free space.

  • Replace aging HDDs with SSDs for speed and reliability.
    We can help: Health checks, SSD upgrades, data migration, and recovery options if you’re already in trouble.

2) Out-of-Date Systems & Software

Symptoms: Strange pop-ups, compatibility issues, security warnings.
Prevention:

  • Keep Windows/macOS and critical apps patched.

  • Update browsers, PDF tools, and office suites.

  • Avoid “one-click update frenzy”—do the big ones intentionally (after a quick backup).
    We can help: Managed updates (on-site or remote) so nothing breaks mid-work.

3) Malware, Phishing & “Helpful” Tech Scams

Symptoms: Slowdowns, homepage changes, mystery toolbars, “Microsoft” calling you.
Prevention:

  • Don’t click links you didn’t request.

  • Enable built-in protections + a reputable AV.

  • Use a standard (non-admin) account for daily use.
    We can help: Fast virus/malware removal, security hardening, and short staff training so your team stops threats before they start.

4) Messy Startup & Background Apps

Symptoms: 90-second boot, fans roaring, laptop hot enough to pan-fry brunch.
Prevention:

  • Trim startup items quarterly.

  • Uninstall software you don’t use.

  • Clean dust from vents/fans (heat = slow + early failure).
    We can help: Computer cleanups (software + physical), thermal paste refresh on older systems.

5) Weak Wi-Fi & Flaky Networks

Symptoms: Calls drop, files crawl, “why is the printer invisible again?”
Prevention:

  • Place routers centrally, elevate them, avoid metal cabinets.

  • Use wired for desktops/printers/critical devices.

  • Consider a mesh system for larger homes/offices.
    We can help: Network setup & troubleshooting, router upgrades, printer/email configuration, secure guest networks.

6) “No Backup” (a plan is not a backup)

Symptoms: Panic.
Prevention:

  • Use the 3-2-1 rule: 3 copies, 2 media types, 1 off-site.

  • Automate it. Test restores quarterly.
    We can help: Right-sized backup plans for home and small business, plus recovery if something already went sideways.

Remote Support: Fast Fixes Without the Drive Time

Many problems don’t require a bench or a truck. With your permission, we send a secure one-time installer and connect to your system while you watch. Great for:

  • Virus/malware removal

  • Cleanups & speed optimization

  • Software installs & updates

  • Email/printer issues

  • Network settings & VPN help
    Prefer on-site? We do that too—Stony Plain, Spruce Grove, Acheson, and Carvel.

Business Corner: Small Teams, Big Risk (Easy Wins That Pay Off)

  • Basic security policy: Password manager, MFA on email, least-privilege accounts.

  • Standardize devices: Fewer surprises, faster fixes.

  • Quarterly tune-ups: Updates, backups, health checks, network review.

  • Simple incident plan: Who calls whom, where the backups live, and how to keep working.

We keep it practical and local: plain-English guidance, no rush fees, and free diagnostics up front.

Why Choose Alchemy I.T.

  • Local & responsive: Stony Plain-based, serving Spruce Grove, Acheson, Carvel.

  • 7am–10pm, 7 days a week: Real help when you actually need it.

  • Free basic diagnostics: Know what’s wrong before you commit.

  • No rush fees—ever: Every customer is urgent; we don’t surcharge urgency.

  • 55+ years combined experience: Repair, security, networking, and friendly support.

Quick Self-Check (60 Seconds)

  • Does your computer take >60 seconds to boot?

  • Is your drive older than 4 years (HDD) or 6–7 years (SSD)?

  • Are you postponing updates for “later”?

  • Do you have verified backups?

  • Is Wi-Fi sketchy or printing hit-and-miss?
    If you nodded at two or more, a cleanup + checkup will make life noticeably better.

Book a Visit (or Remote Session)

Call/text 780-218-5771 or 780-983-60517am–10pm daily
Drop-offs by appointment: 203 Silverstone Crescent, Stony Plain

Alchemy I.T.Friendly. Local. Reliable.
Free diagnostics. No rush fees. Computers that just work.

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About Alchemy I.T.

We provide expert computer repair and IT support for homes and businesses in Stony Plain, Spruce Grove, Acheson, and Carvel. With more than 55 years of combined experience, our team offers trusted solutions in computer repair, virus removal, data recovery, and managed IT services.

Unlike many competitors, we provide free basic diagnostics, charge no rush fees, and are available 7am–10pm, seven days a week. It’s our commitment to making technology reliable, affordable, and stress-free for our community.

Alchemy I.T. - Computer Problems Solved