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Affordable, Reliable Computer Support Plans

At Alchemy I.T., we know that no two customers are the same—so why should tech support be one-size-fits-all? That’s why we’ve created flexible, affordable support plans tailored to your life, your needs, and your pace. Whether you’re a casual computer user or managing a busy household or small business, we have a plan that gives you peace of mind—and real support when you need it.

All of our plans include unlimited remote assistance, fast service, and friendly help from real local technicians who know your name (and your system).

🛡️ Why Choose an Alchemy I.T. Support Plan?

✅ Local, personalized service from trusted techs

✅ No long wait times or “we’ll get back to you” promises

✅ Real people, real solutions—7 days a week

📞 Have questions? Want to sign up? Call us at 780-218-5771 or 780-983-6051, email help@alchemyit.ca, or visit alchemyit.ca.

*In-shop repairs cover service labor. Parts (if required) are billed separately.

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Our Service & Support Plans

Alchemy I.T. Silver Plan
year
$949
The perfect annual support plan for everyday users.
Unlimited Remote Assistance
2 In-Shop Repairs Included*
Priority Turnaround
On-Site Support: $110/hr
Select This PlanSelect This Plan
Alchemy I.T. Gold Plan
year
1,499
Perfect for familes, remote workers and home offices.
Unlimited Remote Assistance
5 In-Shop Repairs Included*
Priority Scheduling & Turnaround
On-Site Support: $100/hr
10% off all service rates
Select This PlanSelect This Plan
Alchemy I.T. Platinum Plan
year
2,499
A great plan for busy households and small businesses.
Unlimited Remote Assistance
Unlimited In-Shop Repairs*
Priority Scheduling & Turnaround
After-Hours Support
3 On-Site Visits (2hrs Each)
On-Site Support: $100/hr (After 3 Visits)
15% off all service rates
Select This PlanSelect This Plan

Quality Repairs

Free estimates and diagnosis, and expert care of your machine. We operate efficiently, run a clean room, and we’re well-equipped for almost any problem.

Our Guarantee

If we can’t fix your computer, you don’t pay. Simple as that. We also offer an unheard-of 72-hour guarantee on most virus removals. If you get infected again, we’ll clean your system for free and tell you how you got infected!

Competitive Pricing

Very reasonable rates and we only bill for work performed. We’ll save you money and get you back up and running, without breaking the bank.

What Our Customers Say

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